Business Analytics
Overview
Types of Business Analytics
Descriptive Analytics
Diagnostic Analytics
Predictive Analytics
Prescriptive Analytics
Business Analytics – Categories
Descriptive Analytics
Descriptive analytics is the analysis of historical data using two key methods – data aggregation and data mining – which are used to uncover trends and patterns. It is not used to draw inferences or make predictions about the future from its findings; rather it is concerned with representing what has happened in the past. Descriptive analytics are often displayed using visual data representations like line, bar and pie charts. Because it uses fairly simple analysis techniques, any findings should be easy for the wider business audience to understand. And exactly for this reason, descriptive analytics form the core of the everyday reporting.
Examples could be – Annual revenue reports, Inventory reporting, Warehousing and Sales data. Another widely used example is social media and Google Analytics tools, which summarize certain groupings based on simple counts of events like clicks and likes.
Predictive Analytics
Predictive analytics is a more advanced method of data analysis that uses probabilities to make assessments of what could happen in the future. Like descriptive analytics, prescriptive analytics uses data mining – however it also uses statistical modelling and machine learning techniques to identify the likelihood of future outcomes based on historical data. To make predictions, machine learning algorithms take existing data and attempt to fill in the missing data with the best possible guesses. These predictions can then be used to solve problems and identify opportunities for growth.
Examples could be – Organizations are using predictive analytics to prevent fraud by looking for patterns in criminal behavior, optimizing their marketing campaigns by spotting opportunities for cross selling and reducing risk by using past behaviors to predict which customers are most likely to default on payments.
Another branch of predictive analytics is deep learning, which simulates human decision-making processes to make even more sophisticated predictions. For example, through using multiple levels of social and environmental analysis, deep learning is being used to more accurately predict credit scores and, in the medical field, it is being used to sort digital medical images such as MRI scans and X-rays to provide an automated prediction for doctors to use in diagnosing patients.
Diagnostic Analytics
This category is used to decide why something occurred in the past. It is characterized by techniques like drill-down, data discovery, data mining, and correlations (amongst variables). Diagnostic Analytics investigates data to comprehend the main drivers of the events. It is useful in figuring out what elements and events led to a specific outcome. It generally utilizes probabilities, likelihoods, and the distribution of results for the analysis.
Examples could be – Examining market demand, Explaining customer behavior (why customers do what they do), & Improving company culture.
Prescriptive Analytics
Whilst predictive analytics shows companies the raw results of their potential actions, prescriptive analytics shows companies which option is the best. The field of prescriptive analytics borrows heavily from mathematics and computer science, using a variety of statistical methods.
Although closely related to both descriptive and predictive analytics, prescriptive analytics emphasizes actionable insights instead of data monitoring. This is achieved through gathering data from a range of descriptive and predictive sources and applying them to the decision-making process. Algorithms then create and re-create possible decision patterns that could affect an organization in different ways.
What makes prescriptive analytics especially valuable is their ability to measure the repercussions of a decision based on different future scenarios and then recommend the best course of action to take to achieve a company’s goals.
The business benefit of using prescriptive analytics is huge. It enables teams to view the best course of action before making decisions, saving time and money whilst achieving optimal results.
Examples could be: Prescriptive analytics allow healthcare decision-makers to optimize business outcomes by recommending the best course of action for patients and providers. They also enable financial companies to know how much to reduce the cost of a product to attract new customers whilst keeping profits high.